Financial & Insurers
System availability, customer trust, and compliance go hand in hand in the financial sector: an outage doesn't just affect operations, it affects reputation too. Digital Survival Company builds IT environments that are both compliant and ready for innovation, certified to ISO 27001, ISO 9001, ISAE 3402 Type II, NEN7510 and ISO 20000.
Challenges within financial service providers & insurers
Regulatory pressure in the financial sector is higher than in almost any other industry. DORA has applied since January 2025 and sets explicit requirements for digital resilience, systems testing, incident reporting, and the management of outsourcing relationships. That last point is crucial: IT suppliers also fall within scope. Your partner needs to be DORA-proof itself, with this contractually established and reflected in your register of outsourcing arrangements.
Alongside compliance, there is a growing need for innovation. AI offers concrete opportunities for fraud detection, customer service, and process automation, but it requires a solid data foundation. Organizations that invest in this now will be the first able to seize those opportunities.
What we do for Financial Service Providers & Insurers
We are demonstrably in control: the result is an environment that complies with DORA, DNB guidelines, and other relevant frameworks, with 24/7 visibility into availability and security. Our DevOps approach eliminates the risks of handovers and knowledge fragmentation: the same team builds, manages, and improves.
Cloud & AI platforms
Environment set up for DORA compliance, with high availability and a data foundation and governance as a precondition for secure AI implementations.
Modern Workplace
ISAE 3402 Type II certified processes to substantiate compliance for auditors and regulators.
Security
24/7 in-house SOC service from the Netherlands using Microsoft Sentinel, tuned to threats relevant to the financial sector.
Network
Reliable and secure network infrastructure that meets the requirements of DNB and other regulators.
App Development (Product League)
Development of customer-facing applications and open banking integrations.
Data & AI (E-mergo)
AI implementations for fraud detection, customer personalization, and process automation.
Ready for the next step?
Get in touch and discuss how your DORA file and your innovation agenda can reinforce each other.
FAQ
How do you help with DORA compliance?
DORA sets requirements for digital resilience, systems testing, incident reporting, and the management of outsourcing relationships. We deliver the technical measures: highly available cloud environments, demonstrable security, incident response procedures, and reporting that aligns with DORA requirements. Formal compliance responsibility remains with your organization.
What does ISAE 3402 Type II mean for us in practice?
ISAE 3402 Type II is an external audit in which an accountant assesses whether our control measures are effective over a period of at least six months. This means you can rely on our reports in your own compliance file, without needing to conduct an audit at our organization yourself.
How do you handle AI applications such as fraud detection or customer service?
AI applications require a solid foundation: well-classified data, clear access rights, and governance that aligns with GDPR and sector-specific requirements. We set up that foundation; our data brand E-mergo builds the AI applications on top of it, from fraud detection to customer personalization.