Privacy Policy

Digital Survival Company B.V. is located at Nevelgaarde 6, 3436 ZZ in Nieuwegein (Chamber of Commerce no. 72043466) and is responsible for the processing of personal data as described in this privacy policy.

For questions about privacy or the processing of personal data, you can contact us at info@digitalsurvivalcompany.com.

What data do we process?

When you contact us, enter into an agreement with us, or make use of our services, we may process personal data such as:

• name, address, and contact details;
• company details, including Chamber of Commerce and VAT numbers;
• usernames, login, and system data necessary for our services;
• correspondence via email, contact forms, and other communication channels;
• technical data such as IP address, browser information, and log data.

We only process personal data that is necessary for providing our services, maintaining contact, or complying with legal obligations.

Purposes and legal grounds

We process personal data for the following purposes:

• performing agreements and delivering services;
• maintaining contact with customers, suppliers, and other relations;
• answering questions and processing requests;
• improving, securing, and managing our website and systems;
• complying with legal and administrative obligations.

We only process personal data where there is a valid legal basis for doing so, such as the performance of an agreement, a legal obligation, consent, or a legitimate interest.

Cookies

Our website uses cookies and similar technologies to ensure the website functions properly and to analyze how the website is used.

Where legally required, we ask for your consent in advance before placing non-essential cookies. You can change your preferences at any time via the website's cookie settings or your browser settings.

Third parties and processors

To deliver our services, we work with carefully selected suppliers and service providers, such as hosting and cloud providers.

We currently use, among others:

• AWS for hosting purposes;
• Google Analytics for anonymized website analytics.

Where required, we enter into data processing agreements with processors to safeguard the protection of personal data.

Where our website contains links to or embedded content from third parties, such as YouTube, Facebook, or LinkedIn, the privacy policies of those parties apply to the processing of personal data through their services.

Retention periods

We do not retain personal data for longer than necessary for the purpose for which it was collected.

In general, we apply the following retention periods:

• contact and inquiry data: a maximum of 12 months after the contact is concluded;
• contract and project files: for the duration of the agreement and a maximum of 12 months thereafter;
• financial records, including invoices and payment data: 7 years in accordance with tax legislation.

Where a statutory retention obligation prescribes a longer period, we will apply that period.

Security of personal data

We take appropriate technical and organizational measures to protect personal data against loss, unauthorized access, misuse, or unauthorized processing.

These measures include access security, logging, secure connections, and periodic evaluation of our security measures.

Your rights

Under the GDPR, you have the right to:

• access your personal data;
• have your personal data corrected;
• have your personal data erased;
• have the processing restricted;
• object to certain forms of processing;
• transfer your data (data portability);
• withdraw previously given consent.

In addition, no automated decision-making takes place that has legal effects on you.

Requests can be submitted via info@digitalsurvivalcompany.com.

Complaints

Do you have a complaint about how we handle your personal data? Please contact us at info@digitalsurvivalcompany.com.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).