Modern Workplace services
The workplace is always in motion: employees need access, devices need to be secured, and users expect issues to be resolved quickly. As a managed service provider, we take over the complete management of your workplace, so employees can always work securely and productively.
Why Modern Workplace services?
A workplace environment that was once set up well deteriorates on its own without ongoing maintenance: permissions that never get cleaned up, devices that miss updates, and processes that don't keep pace with new ways of working. For most IT departments, workplace management is a time-consuming task that leaves little room for strategic work. Managed services take over that operational management, with the guarantee that it happens structurally and consistently.
Our approach to Modern Workplace services
We start with a technical intake of the existing workplace environment: how devices, access, and security are set up, and where risks or inefficiencies lie. Based on that, we set up automated processes for onboarding and offboarding, device management, and license management, so manual work is kept to a minimum.
Day-to-day support runs through a dedicated point of contact with agreed response times per type of request. Recurring issues aren't just resolved but analyzed for their underlying cause, so structural improvements are made instead of handling the same request over and over.
Security updates and policy changes are tested centrally and rolled out, with monitoring that flags deviations before they become a problem. Periodically, we discuss the status of the environment together: usage, outstanding improvement points, and the plan for the period ahead.
Why choose Digital Survival Company
Certified partner
Microsoft Gold Partner and Cloud Solution Provider Tier 1, with engineers certified in specializations such as Modern Desktop Administrator and Teams Administrator.
DIGITAL365
Our own concept for workplace setup, developed on the basis of dozens of implementations, instead of a standard rollout.
Full-stack IT provider
Part of one group: seamless integration with our cloud, security, and data environment, with one point of contact instead of multiple suppliers.
Personal attention
Personal collaboration at enterprise scale: short lines with your dedicated contact person, without giving up the depth large organizations need.
Curious about our services?
Digital Survival Company is the full stack IT service provider for Enterprise organizations. Curious what we can do for your organization?
Discover what Modern Workplace services can mean for your organization
Want to know how managed Modern Workplace services take the pressure off your IT team? Get in touch and discuss the possibilities together.
FAQ
How quickly can you take over an existing workplace environment?
After the technical intake, which usually takes one to two weeks, we can take over management. For more complex environments or outstanding maintenance, we first plan an improvement track, with a timeline we agree on with you in advance.
What happens if an employee has an IT issue outside office hours?
Our team monitors the environment and provides support with agreed response times per type of request, including for critical incidents outside office hours. You know exactly what to expect from us and when.
How is the management fee determined?
The fee is based on the number of workplaces, the complexity of the environment, and the agreed service levels. We work with transparent, predictable rates and report periodically on usage and improvement points.