Cloud & AI services
Cloud and AI environments are never "finished": without active management, costs creep up, configurations become outdated, and new vulnerabilities emerge. As a Managed Service Provider, we take over this complete management, from daily monitoring to cost optimization and updates. That way your IT team can focus on the organization instead of on maintenance.
Why managed Cloud & AI services?
Without active management, every cloud environment slowly drifts: permissions that stay too broad, resources that are no longer used but still billed, and AI applications running on outdated configurations. For most organizations that's not a matter of poor management, but of limited capacity: the internal IT team simply doesn't have time to continuously optimize and monitor alongside daily operations. Managed services solve that capacity problem without you having to bring in and maintain specialist knowledge yourself.
Our approach to Cloud & AI services
Every environment we manage starts with an intake: a technical baseline assessment of the current setup, including security configuration, cost structure, and any outstanding updates. Based on that, we draw up an improvement plan and agree on fixed service levels, so it's clear what you can expect from us and when.
Day-to-day management runs through a dedicated team of cloud engineers, supported by automated monitoring that flags deviations 24/7. If a disruption occurs, we follow a fixed escalation procedure: first response within the agreed time, direct communication about impact and progress, and a root-cause analysis afterwards so the same problem doesn't return.
Besides resolving incidents, we work structurally on improvement: we report monthly on costs, usage, and optimization opportunities, and discuss together which adjustments get priority. Updates and patches are tested and rolled out on a planned basis, outside peak moments, so continuity is never at risk.
Why choose Digital Survival Company
One partner for Cloud and AI
Microsoft Gold Partner, CSP Tier 1, and AWS Advanced Consulting Partner all at once, instead of separate specialists per platform.
Direct escalation lines
Direct escalation to Microsoft and AWS support thanks to our partner status, resulting in shorter turnaround times on complex issues.
Personal and in-depth
A dedicated point of contact who knows your cloud environment, combined with the depth of certified specialists per platform.
One group, seamlessly connected
Cloud, security, workplace, and data services align with each other, without the involvement of multiple external suppliers.
Curious about our services?
Digital Survival Company is the full stack IT service provider for Enterprise organizations. Curious what we can do for your organization?
Discover what Cloud and AI services can mean for your organization
Curious what managed Cloud & AI services can mean for your organization? Get in touch and discuss the possibilities together.
FAQ
How quickly can you take over an existing cloud environment?
After the technical intake, which usually takes one to two weeks, we can take over management. For more complex environments or outstanding maintenance, we first plan an improvement track, with a timeline we agree on with you in advance.
What happens if a disruption occurs outside office hours?
Our team monitors 24/7. If a disruption occurs, we follow a fixed escalation procedure with agreed response times, regardless of the time of day. You're informed immediately about the impact and next steps.
How is the management fee determined?
The fee is based on the scale and complexity of your environment and the agreed service levels. We work with transparent, predictable rates and report monthly on usage and optimization opportunities.