Introduction
Based in Deventer, Salland Zorgverzekeraar has been insuring sustainable, accessible and affordable healthcare for everyone in the Netherlands for over 160 years. The health insurer is known as the regional market leader with Salland Zorgverzekeringen, and as the market leader in the Netherlands with HollandZorg. HollandZorg offers health insurance for labour migrants and expats. In addition, on behalf of the Ministry of Health, Welfare and Sport (VWS), Salland Zorgverzekeraar runs the Salland Zorgkantoor (care office) in the Midden-IJssel region. In the midst of the digital transformation needed to advance its vision of optimal care for everyone, Salland Zorgverzekeraar was looking for a reliable Cloud services partner to support it at every step of its cloud journey.
About the project
As a financial services provider in the health insurance market, the insurer plays an important role in society, where continuity is crucial for policyholders and healthcare providers alike. We, at Digital Survival Company, gladly took on this responsibility and used our experience to provide the assurance needed to safeguard that essential continuity.
The transition to an Azure environment was a critical phase. Our all-encompassing service, built on taking work off our clients' hands, guarantees quality and efficiency through smart automation. Our approach is grounded in market standards, flexibility and portability. With a team of expert survivors, we addressed not only the technological aspects but also placed strong emphasis on the human factor.
The lift-and-shift transition, completed in November, was only the start of the cloud journey. We guided Salland Zorgverzekeraar through a fit-for-purpose transformation, in which costs were managed efficiently thanks to Microsoft Funding. What strengthened the success of our collaboration was the perfect alignment between the insurer's culture and that of Digital Survival Company. Proactivity, taking responsibility, flexibility where possible and rigour where needed were the guiding principles.
Our service went beyond technical implementation alone; we stood ready with proactive support and ensured a smooth transition to the new environment. With close attention to Salland Zorgverzekeraar's specific needs, we improved not only the technological infrastructure but also optimised the overall user experience.
With a successful delivery and a positive collaboration, we and Salland Zorgverzekeraar look back on a partnership that is successful today and future-ready for tomorrow. Together, we continue the digital journey.